Shipping & Return Policy

Shipping Policy

We are pleased to offer free standard shipping on orders over $150.

Rebecca's processes shipping orders Monday-Friday, from 9:30 a.m. until 1 p.m. MST. Please allow 1-3 days for processing. Once shipped, your order should arrive within 3-7 business days depending on your location.

We offer expedited shipping if orders are placed before 12 p.m. Monday through Friday. 

This option can be selected at checkout with our real time carrier calculated shipping.

Due to regulations, the following essential oils cannot be expedited and must be shipped UPS Ground: Cypress, Ponderosa Pine, Scotch Pine, and Pinion Pine.  Please select UPS Ground at checkout when purchasing these oils through our online store.

As always, please email or call with any questions.

2017 Holiday Shipping Policies

Last days to place orders and have packages be delivered before Christmas Day:

Thursday, December 15th for UPS Ground Delivery

Friday, December 16th for USPS Priority, UPS 3 Day Select, UPS 3 Day Select, UPS 2 Day Air, or UPS Next Day Air

We will not be processing shipping orders on the following dates:

November 24th and 25th, 2016

December 24th, 2016 thru January 1st, 2017

We will resume our regular shipping policies on Monday, January 1st, 2017.

Return Policy

We strive for 100% customer satisfaction. When your order arrives, please check purchased items and contact us immediately if there are any questions or concerns. We accept returns within 30 days of purchase for refund or exchange. Please provide copy of receipt with return. Shipping and handling fees are non-refundable unless it is our error. Returns may be shipped to 1227 Spruce Street, Boulder, CO 80302. For questions concerning returns please email us at shop@rebeccasherbs.com or call us at 303-443-8878.